MY PROJECTS
Comprehensive IT Helpdesk Support System
TechAssist
-
Developed a ticketing system for efficient issue tracking and resolution.
-
Integrated automated troubleshooting to minimize response time and workload.
-
Provided real-time chat support to enhance user experience and satisfaction.
Network Security & Monitoring Solution
NetShield
-
Implemented firewalls and antivirus software to protect IT infrastructure.
-
Monitored network traffic to detect and prevent potential cyber threats.
-
Conducted regular security audits to ensure compliance and system integrity.
System Performance Optimization Tool
SysOpt
-
Automated system diagnostics to identify and fix performance bottlenecks.
-
Optimized resource allocation to improve speed and efficiency.
-
Implemented scheduled maintenance tasks for enhanced system stability.